This policy explains how Duara Internet Solutions, trading as Duara Fiber, handles your information when you contact us or use our fiber service.

What we collect

When you call, WhatsApp or sign up, we collect your name, phone number, location and the plan you choose. We use this only to install and support your connection and to bill you.

How we use it

We use your details to set up service, provide support, send service updates and meet our legal obligations. We do not sell your personal information.

Sharing

We share information only with partners who help us deliver the service, such as installation teams and payment providers, and only as needed.

Your choices

You can ask us to update or delete your details, or stop marketing messages, by contacting us at sales@duaranet.com or 0713 086 086.

This page is provided as a starting point. Duara Fiber should review it with a legal advisor before launch.